It was 13 years ago when Pizza Hut debuted the first web-page order form, yet ecommerce retailers still can’t get all the kinks worked out.  High traffic on Black Friday, and the recently dubbed, Cyber Monday caused a outtage of some major online retailers, who you would think had enough resources to protect against such a mishap.  Sears.com and Yahoo Shopping experienced 8 and 10 hour crashes, respectively.  Other retail behemoths like Wal-Mart and Circuit City also experieced some minor mishaps like extremely long load times and items disappearing randomly from shopping carts.

These hiccups on many online retail sites weren’t actually caused by the insanely high number of purchases made online, but rather the online equivalent of window shoppers - people just browsing e-commerce sites and eating up bandwith.

To read more about these online window shoppers, who are disrupting your online shopping, click here.